Frequently Asked Questions
Everything you need to know about cleaner water and clearer skin.
How does the FilterBaby water filter improve my skincare routine?
Our advanced filtration system removes up to 99% of chlorine, heavy metals, and physical contaminants found in tap water, preventing skin irritation and preserving your natural moisture barrier.
Will the filter fit my bathroom faucet?
FilterBaby is designed to be compatible with 98% of standard circular faucets. We provide multiple adapters in every kit to ensure a seamless fit for your home.
How often should I replace the filter cartridge?
For optimal skin health results, we recommend replacing your filter cartridge every 60 to 90 days, depending on your local water quality and usage.
What is your return policy?
We offer a 60-day risk-free trial. If you don't see an improvement in your skin's texture or hydration, you can return the product for a full refund.
How long does shipping take?
Orders are typically processed within 24 hours. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days.
Can I use the filter with hot water?
Yes, FilterBaby is designed to handle standard household hot water temperatures, though we recommend using lukewarm water for the best skincare results.